Houston HOA Management

Industry-Leader in HOA Management

Houston Property Management

SBB Community Management is the leading HOA management company in Houston, Texas. We prioritize quality over quantity, forging partnerships with communities that share our commitment to excellence.

Our selective approach enables us to work smarter, more efficiently, and with a personal touch, ensuring that all essential tasks are handled seamlessly. With our community association management services, you can oversee your community with ease, knowing that our Houston HOA managers are here to support you every step of the way.

With a strong emphasis on customer service and transparency, SBB empowers Houston communities to flourish and homeowners to experience an elevated quality of life in Houston, Texas.

Is your community in Houston, Texas, ready for a positive change? Contact SBB Community Management Today!

Your Partner In Strengthening Houston Communities

Our Property Management Services

Connect with one of our expert Houston HOA managers to discover how we can elevate your property management experience. Our team will start by thoroughly reviewing your community’s documents, policies, and goals to ensure a tailored approach. From overseeing daily operations to providing strategic guidance, they work closely with Board Members, allowing them to focus on big-picture decisions. With SBB Community Management, you gain a dedicated partner committed to the success and well-being of your community.

Team Assignment

Every community receives back-of-house support from our world-class HOA team:

Administrative Team
Compliance Team
Customer Care Team
A/R Team
A/P Team

HOA Administration

Maintain accurate listings of all board members
Maintain consistent contact with all board members regarding association business and important matters to ensure a timely response
Maintain professional conduct and communication with all owners, prospective purchasers, title companies, realtors, contractors, suppliers, vendors, attorneys, accountants, and others doing business with the association, in addition to frequent email status updates to the Board
Maintain a telephone service to handle association correspondence, including after-hours emergency calls
Maintain association management files, in conjunction with the accounting department
Correspond with owners or residents regarding the enforcement of covenants, conditions, restrictions, as well as rules and regulations
Maintain communication with CPA firms, attorneys, engineers, or other professionals engaged by the association
Arrange a location for regular board meetings
Prepare and/or provide all materials necessary for an efficient, productive board meeting on a regular basis, in accordance with instructions from the board
Maintain an association minute book for review by owners, CPA firms, board members, and SBB staff
Prepare notice for the annual meeting of owners, and make certain to deliver it within the requirements stated in the community governing documents
Arrange the location for the annual meeting and make certain the facility is equipped for the expected turnout of owners
Confirm that an annual meeting can be conducted by verifying the quorum as required by the governing documents
Prepare and/or provide all materials necessary for the annual meeting, including minutes, agenda, financial statements, documents, or other items as requested by the Board of Directors
Maintain all corporate records as dictated by the State of Texas
Act as Management Agent/Registered Agent and be appointed as such in the records of the office of the Texas Secretary of State
Send Welcome Letters or packages to new owners after closing
Assist auditors and answer questions related to the audit and tax return
Provide an auditor with the year-to-date general ledger and check register reports
Prepare the draft budget for the treasurer to review
Prepare annual records for storage, and set up accounting files for the new fiscal year

HOA Insurance

Solicit, evaluate, and assist in obtaining proposals for necessary, suggested, or required insurance coverage
Place and monitor coverage(s) with the selected insurance agency
Report any claims to the Board of Directors and the insurance company as necessary
Follow through with solicitation of proposals, estimates of damage, or documentation required to obtain payment from insurance coverage
Make claims to other insurance companies on behalf of the association when damage is caused to common areas by vehicles, guests, or residents, and ensure that the compensation for this damage is vigorously pursued

Property Maintenance

Use all association documents to formally identify the association’s common areas
Make regular site visits of all common area facilities, including landscaping, pool areas, all electrical lights and fixtures, fencing, and perimeter walls
Evaluate and recommend when changes or improvements to common areas become necessary
Arrange preventive maintenance schedules with contractors
Make regular site visits to check that homes, buildings, or structures in the community comply with all governing document provisions
Communicate to all owners or board members when specific contracts involving common property are to be performed, to maximize cooperation from residents and others, minimizing inconvenience to all parties
Prepare or assist in locating a professional who can prepare a Reserve Study detailing the common area facilities and their life expectancies, as well as their repair and replacement costs
*Inspections, site visits, and owner compliance are components of the full-service management option

Committee Assistance

Maintain accurate lists of committee members, including current addresses, home and business telephone numbers, mobile phone numbers, fax numbers, and e-mail addresses
Contact all committee volunteers regarding important association items
Distribute correspondence prepared by committees to owners, with board approval
Forward all applicable requests, comments, or complaints from owners to the appropriate committees for resolution
Coordinate all committee assignments and projects
Implement contracts, solicit proposals, or issue instructions to existing contractors following committee recommendations, as approved by the Board of Directors

Contract Supervision

Assess association needs for standard contracts for budgeted items
Assist the Board of Directors in creating specifications or in locating professional assistance to create specifications when such experience is determined to be necessary
Obtain an appropriate number of qualified, insured contractors to submit proposals, and forward the proposals to the Board of Directors for review and approval
Analyze proposals received to determine whether differences exist, whether proposals contain all required information, and whether proposals as submitted will satisfy the association’s contractual requirements
Assist in negotiating the best terms, including pricing, scheduling, and time for completion
Monitor and facilitate the contract, including regular supervision of contractor performance
Make regular reports, in writing or verbally, at board meetings regarding contractor performance, performance problems, or suggestions for improvements to the contractor service
Issue timely payments on behalf of the association
See below for accounting and financial management information

Accounting & Finances

At SBB, we will be responsible and overseeing tasks for preparing financial statements, reconciling bank accounts, and all financial activities specific to that association. More specific accounting functions may include the following:

Accounts Payable

Maintain vendor files, including tax identification numbers and W-9 forms
Prepare checks regularly for approved invoices
Make estimated Federal Tax Deposits, if applicable
Sign checks (handled by an officer of SBB Management Company)
Annually prepare payables reports
Provide to the auditor

Accounts Receivable

Maintain a file for each lot/home in the community
Provide requested information to title companies, realtors, and mortgage companies to aid in the sale or refinancing of homes
Process changes in owner information after the sale is closed and completed
Provide assessment statements to owners in accordance with requirements in governing documents and instructions received by the Board of Directors
Prepare delinquency report at month end for distribution to board members prior to or in conjunction with the regularly scheduled board meeting
Assess and post late charges, interest, legal fees, fines, repair or replacement charges to owner accounts
Send collection letters to owners with an outstanding balance, by certified mail, return receipt requested, in accordance with State law
Advise the Board of Directors on the need for a collection policy, and direct association legal counsel to prepare a collection policy for review by the Board of Directors
Facilitate all requests for payment plans in accordance with the adopted Payment Plan Policy, and facilitate requests to the board for approval
Facilitate all requests for consideration of waivers, settlement of accounts, short sales, and so on, to the board for approval
Continue collection procedures with the association attorney or other authorized collection agency (as authorized by the collection policy or by direction from the Board of Directors). Utilize our in-house Payment Solutions Initiative for proven results, saving time and association funds.
Prepare annually a year-to-date detailed owner ledger and provide information to the auditor as needed

Disclosure Requests

SBB will retain all documents necessary for inclusion with disclosure requests, resale certificates, or refinancing information. SBB will maintain a system for processing disclosure requests and make certain that title companies, lenders, and realtors have all the necessary information about the system.

SBB will file a Management Certificate to include information on how to contact SBB to request disclosure documents, resale certificates, or refinancing information. SBB will complete all requests for disclosure information in accordance with the laws of the State of Texas. SBB will forward all requests for 60- or 90-day letters or for subordination agreements to the Board of Directors for review, when applicable.

When it comes to Houston property management, we manage the details, allowing you to focus on what you truly enjoy.

The Types Of Properties We Serve In Houston Texas

With over 50 years of managing properties in Houston, Texas, SBB Community Management has the capabilities to ensure your community operates at peak efficiency and profitability. Contact our Houston property management company today to discuss your association’s needs.

Homeowners Association Management

SBB Community Management offers comprehensive homeowners association management services, including administrative support, property maintenance, financial management, accounts receivable & accounts payable, insurance coordination, committee assistance, disclosure requests, and supervision of vendor contracts. Our goal is to help HOAs run smoothly and efficiently.

Condominium Association Management

We handle the day-to-day management tasks so that you can focus on enjoying your community to the fullest. SBB’s condominium management services include financial management, administrative support, and legal compliance. Our goal is to enhance the quality of life for residents while protecting and increasing the value of their investments.

Commercial Property Management

Our commercial property management services include maintenance planning, vendor management, financial planning and reporting, landscaping oversight, and tenant relations. These services are designed to ensure the smooth operations, upkeep, and financial health of commercial properties.

Master-Planned Community

SBB’s Master-planned communities offer a wide suite of services, including community management, vendor coordination, board governance, maintenance oversight, lease coordination, and financial management. Our property management services ensure your master-planned community thrives.

Developer Controlled HOA

For new developments, the SBB team is one of the top Houston property management companies in Houston, Texas, providing HOA developer services for new communities and projects. SBB manages all aspects of creating new community associations, including:

Budget Drafting
Operational Guidelines
Community Guidelines Administration and Management
Insurance
Physical Property Management
Committee Set-up
Accounting and Financials
General HOA Management Services
Homeowner Portals
Board Member Guidelines