Community Managers are the primary contact with Boards of Directors, homeowners, and private contractors serving the association. This active position includes inspecting the assigned communities on a weekly basis, initiating correspondence, assigning work orders and monitoring work, solicitation of bids, processing design review requests, preparation for and attending board meetings (usually in the evening), preparation and presentation of all financials, handling homeowner calls plus handling notices and violations, while working hand-in-hand with an assigned junior community manager and/or an administrative assistant. The manager will handle homeowners calls, assign work orders, solicit bids, process design review requests, handle notices and violations, do financial data review. Competent computer skills and knowledge of the following programs are necessary: Microsoft Word, Excel. It is necessary to have the ability to effectively communicate orally and in written form.
Community Managers help to manage all the common elements pertaining to an association. This position is as diversified in duties as it is in location, placement from the suburbs to Downtown. Community Managers help to enforce rules and regulations, supervise maintenance activities, and also know and abide by all governing documents. This position has maintained office hours.
Assistant/Junior Community Managers manage a small portfolio of communities while also performing the administrative work necessary to assist in managing other communities. Working as the action arm of the Board of Directors, this position requires building professional relationships with vendors, contractors, homeowners, and boards. Knowledge of board and annual meetings, deed restrictions, compliance, financial reporting, insurance, and other related topics are keys to success in this role. Assistant/Junior Community Managers are monitored by Community Managers and from their first day are on a career trajectory toward becoming a Community Manager.
Lifestyle Coordinators work with boards and social committees to plan and implement activity programs, which result in increased homeowner activity and an overall positive sense of community involvement. Coordinators must be friendly, cordial, professional and accommodating within the parameters of their job duties. Daily and long-term administration skills are equally important in planning for community events.
Accountant/Bookkeepers provide full accounting services to a number of assigned associations. This includes accounts receivable, accounts payable, interaction with title companies, maintenance of checking/savings accounts, production of modified-accrual financial reports, follow up on delinquent accounts, and interaction with CPAs during audits and reviews.
As a key component of the management team, Compliance Inspectors ensure that communities conform to the association’s documented deed restrictions. The position requires a safe driving record and attention to detail. Visual inspections of the communities are required, with violations and deed restrictions being documented and resolved by working with homeowners, managers, and boards.
