Community Management Associates In Texas

For over 50 years, SBB Community Management has been delivering top-notch property management solutions across many communities in Dallas and Houston, Texas. With over 100+ associations, including homeowners associations, condominiums, mixed-use developments, and commercial properties, we provide custom comprehensive such as financial management, administrative support, and much more.

Get matched with one of our community association managers to learn how we can enhance your community. Our community association manager begins with understanding your community’s documents, policies, procedures, and goals. From there, they will oversee all association activities, providing experienced guidance and leadership. The community association managers at SBB work closely with Board Members, to handle all daily operations so the Board can focus on strategic, big-picture decisions.

At SBB, we’ve harnessed the power of technology to maintain detailed documentation for each community, ensuring that any manager can quickly address and resolve issues. Our innovative tools and online strategies make it easy for you to reach your community association manager by phone, email, or in person.

From attending board and annual meetings to managing communications with board members and association professionals, our community association managers are your go-to resource for efficient and effective community management. At SBB, we are committed to helping your community thrive with responsive, innovative, and professional community association management services.

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Community Association Management Services

We offer a variety of HOA Management solutions: Full, Virtual, or Accounting

HOMEOWNERS ASSOCIATION MANAGEMENT

Our HOA management services are tailored to support your community’s unique needs. From financial oversight to maintenance coordination and compliance management, we handle the day-to-day operations so your board can focus on fostering a vibrant and well-maintained neighborhood.

CONDOMINIUM ASSOCIATION MANAGEMENT

Managing a condominium requires specialized expertise. Our condo association management services streamline operations, including vendor management, budgeting, and maintenance planning, allowing your board to focus on governance while we ensure the smooth operation of your community.

master-planned communities

Master-planned communities require a comprehensive approach to management. We provide full-service support, including oversight of amenities, financial management, and coordination between sub-associations, ensuring a cohesive and thriving community for all residents.

Commercial Property Management

Our commercial property management services are designed to maximize property value and tenant satisfaction. From leasing and financial reporting to maintenance and compliance, we deliver seamless management for commercial spaces of all sizes.

Need help transforming your community? Contact SBB Community Management To Request An HOA Community Management Proposal.

HOW WE SERVE OUR COMMUNITIES IN TEXAS

INNOVATED & EXPERIENCED COMMUNITY ASSOCIATION MANAGEMENT COMPANY

SBB Community Management has prioritized quality over quantity, focusing on building strong partnerships with communities across Dallas and Houston. Our selective approach allows us to work smarter and more efficiently, all while providing personalized and customized services to handle every aspect of community management. Our community association management services support communities through advanced technology for efficient communication and compliance, helping communities stay organized, financially secure, and well-maintained. From financial management to property maintenance, we provide comprehensive support to ensure your community operates smoothly.

Team Assignment

SBB begins each relationship by assigning an experienced HOA Manager and an Accounting Representative to each association.

In addition, every community receives back-of-house support from our world-class:

Administrative Team
Compliance Team
Customer Care Team
A/R Team
A/P Team

HOA Administration & Management

Maintain accurate listings of all board members
Maintain consistent contact with all board members regarding association business and important matters to affect a timely response
Maintain professional conduct and communication with all owners, prospective purchasers, title companies, realtors, contractors, suppliers, vendors, attorneys, accountants and others doing business with the association in addition to frequent email status updates to the Board
Maintain a telephone service to handle association correspondence, including after-hours emergency calls
Maintain association management files, in conjunction with the accounting department
Correspond with owners or residents regarding enforcement of covenants, conditions, restrictions, as well as rules and regulations
Maintain communication with CPA firms, attorneys, engineers or other professionals engaged by the association
Arrange a location for regular board meetings
Prepare and/or provide all materials necessary for an efficient, productive board meeting on a regular basis, in accordance with instructions from the board
Maintain an association minute book for review by owners, CPA firms, board members and SBB staff
Prepare notice for the annual meeting of owners, and make certain to deliver it within the requirements stated in the community governing documents
Arrange location for annual meeting and make certain facility is equipped for the expected turnout of owners
Confirm that an annual meeting can be conducted by verifying the quorum as required by the governing documents
Prepare and/or provide all materials necessary for the annual meeting, including minutes, agenda, financial statements, documents or other items as requested by the Board of Directors
Maintain all corporate records as dictated by the State of Texas
Act as Management Agent/Registered Agent and be appointed as such in the records of the office of the Texas Secretary of State
Send Welcome Letters or packages to new owners after closing
Assist auditors and answer questions related to the audit and tax return
Provide an auditor with year-to-date general ledger and check register reports
Prepare the draft budget for the treasurer to review
Prepare annual records for storage; and set up accounting files for the new fiscal year

HOA Insurance

Solicit, evaluate and assist in obtaining proposals for necessary, suggested or required insurance coverage
Place and monitor coverage(s) with the selected insurance agency
Report any claims to the Board of Directors and the insurance company as necessary
Follow through with solicitation of proposals, estimates of damage or documentation required to obtain payment from insurance coverage
Make claims to other insurance companies on behalf of the association when damage is caused to common areas by vehicles, guests or residents, and ensure the compensation for this damage is vigorously pursued

Property Maintenance

Use all association documents to formally identify association common areas
Make regular site visits of all common area facilities including landscaping, pool areas, all electrical lights and fixtures, fencing and perimeter walls
Evaluate and recommend when changes or improvements to common areas become necessary
Arrange preventive maintenance schedules with contractors
Make regular site visits to check that homes, buildings or structures in the community are in compliance with all governing document provisions
Communicate to all owners or board members when specific contracts involving common property are to be performed, to maximize cooperation from residents and others, minimizing inconvenience to all parties
Prepare or assist in locating a professional who can prepare a Reserve Study detailing the common area facilities and their life expectancies, as well as their repair and replacement costs
*Inspections, site visits, and owner compliance are components of the full-service management option

Committee Assistance

Maintain accurate lists of committee members, including current addresses, home and business telephone numbers, mobile phone numbers, fax numbers and e-mail addresses
Contact all committee volunteers regarding important association items
Distribute correspondence prepared by committees to owners, with board approval
Forward all applicable requests, comments or complaints from owners to the appropriate committees for resolution
Coordinate all committee assignments and projects
Implement contracts, solicit proposals or issue instructions to existing contractors following committee recommendations, as approved by the Board of Directors

Contract Supervision

Assess association needs for standard contracts for budgeted items
Assist Board of Directors in creating specifications or in locating professional assistance to create specifications when such experience is determined to be necessary
Obtain appropriate number of qualified, insured contractors to submit proposals, and forward the proposals to the Board of Directors for review and approval
Analyze proposals received to determine whether differences exist, whether proposals contain all required information and whether proposals as submitted will satisfy the association contractual requirements
Assist in negotiating the best terms, including pricing, scheduling and time for completion
Monitor and facilitate the contract, including regular supervision of contractor performance
Make regular reports, in writing or verbally, at board meetings regarding contractor performance, performance problems, or suggestions for improvements to the contractor service
Issue timely payments on behalf of the association
See below for accounting and financial management information

Financial & Accounting Management

SBB adopts a personalized approach to Homeowners Association Management with a dedicated focus on transparent HOA accounting and HOA financial management. To ensure efficient and tailored service, we assign a designated account representative to each association. Financials are reconciled daily. Boards have visibility of up-to-date bank balances and invoices, and may click on the category within the income statement to quickly see a current list of expenditures.

The account representative will be responsible and overseeing tasks for preparing financial statements, reconciling bank accounts, and all financial activities specific to that association. More specific accounting functions may include the following:

Accounts Payable

Maintain vendor files, including tax identification numbers and W-9 forms
Prepare checks regularly for approved invoices
Make estimated Federal Tax Deposits, if applicable
Sign checks (handled by an officer of SBB Management Company)
Annually prepare payables reports
Provide to auditor

Accounts Receivable

Maintain a file for each lot/home in the community
Provide requested information to title companies, realtors and mortgage companies to aid in the sale or refinancing of homes
Process changes in owner information after sale is closed and completed
Provide assessment statements to owners in accordance with requirements in governing documents and instructions received by the Board of Directors
Prepare delinquency report at month end for distribution to board members prior to or in conjunction with the regularly scheduled board meeting
Assess and post late charges, interest, legal fees, fines, repair or replacement charges to owner accounts
Send collection letters to owners with an outstanding balance, by certified mail, return receipt requested, in accordance with State law
Advise the Board of Directors on the need for a collection policy, and direct association legal counsel to prepare collection policy for review by the Board of Directors
Facilitate all requests for payment plans in accordance with the adopted Payment Plan Policy, and facilitate requests to the board for approval
Facilitate all requests for consideration of waivers, settlement of accounts, short sales and so on to the board for approval
Continue collection procedures with the association attorney or other authorized collection agency (as authorized by the collection policy or by direction from the Board of Directors). Utilize our in-house Payment Solutions Initiative for proven results saving time and association funds.
Prepare annually a year-to-date detailed owner ledger and provide information to auditor as needed

Disclosure Requests

SBB will retain all documents necessary for inclusion with disclosure requests, resale certificates or refinancing information. SBB will maintain a system for processing disclosure requests and make certain that title companies, lenders and realtors have all necessary information about the system. SBB will file a Management Certificate to include information on how to contact SBB to request disclosure documents, resale certificates or refinancing information. SBB will complete all requests for disclosure information in accordance with the laws of the State of Texas. SBB will forward all requests for 60- or 90-day letters or for subordination agreements to the Board of Directors for review, when applicable.

Is your community ready for a positive change?